Please take into consideration that we only accept cancellations or order modifications within the first 24 hours after your order has been placed.
Please email or call us +82. 070 . 4115 . 8223 for the cancellation to be processed.
[Returns]
Packaging removal, worn/used products cannot be exchanged or refunded.
Please note that reasons for exchange/ refunds does not apply to fine scratches, blowholes on the surface, color, tone, size etc… conditions of natural stones
[Exchanges]
If defects occur and the product has not been worn, please contact us within 7 days from the receipt of your order.
It is our policy to make direct exchanges (exchange to the same product, size, color) for items with defects.
All shipments costs due to defects will be covered by us.
Refunds and exchange can be denied if customers insist on minor differences for the purpose of exchange or return, or if we notice any abuse in our policy.
Refunds and exchange can be denied if customers insist on minor differences for the purpose of exchange or return, or if we notice any abuse in our policy.
Due to the nature of 925 Silver, warpage can occur in the process of opening the packaging. If warpage occurs, apply slight force with your hand to reshape the shape.
Please avoid environments with excessively high or low temperature.
Please avoid humind enviornments. Humidity will stimulate discoloration.
Please avoid contact with perfume/ sprayers/blow dryers.
Please be aware that stones/ cubic zirconia/ pearls or chains can be disconnected if external shock is applied.
Specification
Shipping/Caution
[material]
14K Yellow Gold Plating,
Brass
Faux Pearls
[chain]
57.5cm (12g)
pearl chain 40.5cm
Exchange/Returns/Repair
[Cancellation]
Please take into consideration that we only accept cancellations or order modifications within the first 24 hours after your order has been placed.
Please email or call us +82. 070 . 4115 . 8223 for the cancellation to be processed.
[Returns]
Packaging removal, worn/used products cannot be exchanged or refunded.
Please note that reasons for exchange/ refunds does not apply to fine scratches, blowholes on the surface, color, tone, size etc… conditions of natural stones
[Exchanges]
If defects occur and the product has not been worn, please contact us within 7 days from the receipt of your order.
It is our policy to make direct exchanges (exchange to the same product, size, color) for items with defects.
All shipments costs due to defects will be covered by us.
Refunds and exchange can be denied if customers insist on minor differences for the purpose of exchange or return, or if we notice any abuse in our policy.
Storage Precautions
Refunds and exchange can be denied if customers insist on minor differences for the purpose of exchange or return, or if we notice any abuse in our policy.
Due to the nature of 925 Silver, warpage can occur in the process of opening the packaging. If warpage occurs, apply slight force with your hand to reshape the shape.
Please avoid environments with excessively high or low temperature.
Please avoid humind enviornments. Humidity will stimulate discoloration.
Please avoid contact with perfume/ sprayers/blow dryers.
Please be aware that stones/ cubic zirconia/ pearls or chains can be disconnected if external shock is applied.
